Privacy Policy

Last updated: 2024

Wigahi ("we", "us", "our") provides personal shopping and clothing selection services to clients in the United Kingdom and elsewhere. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website or use the enquiry form on it. This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Wigahi is the data controller responsible for your personal data. Our details are:

• Wigahi
• 63 Roundhay Road, Leeds, LS4 6JU, United Kingdom
• Email: [email protected]
• Phone: +44 113 211 5037

2. What Personal Data We Collect and Why

Our website includes a contact/enquiry form through which visitors can request our personal shopping and clothing selection services. When you complete this form, we collect the following personal data:

• Name — to identify you and address you correctly in our communications.
• Email address — to respond to your enquiry and provide our services.
• Phone number (where provided) — to contact you directly regarding your styling and shopping requirements.
• Message content and stated preferences (such as clothing sizes, style preferences or budget) — to understand your requirements and provide a tailored personal shopping service.

We do not collect any special category data (such as health information) through the form, and we ask that visitors do not submit such data unless it is strictly necessary and voluntarily provided by them.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

• Consent (Article 6(1)(a)) — where you submit the form and voluntarily provide your data, and where you accept cookies via our consent banner.
• Performance of a contract or steps prior to entering a contract (Article 6(1)(b)) — where we use your data to respond to your enquiry and provide personal shopping services you have requested.
• Legitimate interests (Article 6(1)(f)) — where we use your data to maintain business records and improve our client communications, provided this does not override your rights and interests.

4. Cookies

Our website uses a single cookie, named gdpr_consent, which stores your cookie consent choice for a period of one year. This cookie is strictly necessary to remember your preference so that we do not ask for consent repeatedly.

We do not use any analytics cookies, tracking scripts or session-identification cookies. We do not use Google Analytics, _ga, _gid, or any similar third-party tracking tools.

Advertising measurement is only activated after you have given consent, and only operates on the confirmation page displayed after you submit the form. No advertising measurement takes place elsewhere on the site, and none takes place before consent is given.

5. How Long We Store Your Data

6. Who We Share Your Data With

We do not sell your personal data. We may share limited personal data with:

• Service providers who host our website or support our email and communication systems, acting under contractual obligations of confidentiality.
• Advertising measurement providers, but only after you have given consent and only in relation to the confirmation page.
• Legal or regulatory authorities, where required by law.

We do not transfer personal data outside the United Kingdom unless appropriate safeguards, recognised under UK data protection law, are in place.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data ("right to be forgotten");
• Restrict or object to our processing of your data;
• Request data portability, where applicable;
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
• Lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

8. How to Exercise Your Rights

To exercise any of the above rights, or if you have any questions about how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +44 113 211 5037
• Post: Wigahi, 63 Roundhay Road, Leeds, LS4 6JU, United Kingdom

We will respond to your request within one month, as required by the UK GDPR.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated.