Last updated: 2024
These Terms and Conditions ("Terms") govern the use of the website operated by Wigahi and the personal shopping and clothing selection services provided by Wigahi ("we", "us", "our"). By accessing this website or placing an order for our services, you ("client", "you") agree to be bound by these Terms. If you do not agree, please do not use this website or our services.
This website is operated by Wigahi, based in the United Kingdom.
Any correspondence relating to these Terms, an order, a complaint, or a request concerning your personal data should be sent to the contact details above.
Wigahi provides personal shopping and clothing selection services, including consultations, style recommendations, garment sourcing, and related advisory services tailored to the individual client's requirements. The exact scope of each engagement will be confirmed in writing (including by email) before or at the time an order is placed.
Orders for our services may be placed through the website, by email, or by telephone. An order is considered a request to purchase and does not constitute a binding contract until we have confirmed acceptance in writing, typically by email to the address you provide.
All prices for our services are displayed in pounds sterling (GBP) and are inclusive of applicable UK Value Added Tax (VAT) unless stated otherwise.
If you are a consumer contracting with us at a distance (for example, online, by phone, or by email), you generally have the right to cancel your order within 14 days of the contract being formed, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Please note that if you request that our services begin within the 14-day period and the service is fully performed, you may lose the right to cancel once performance is complete. Where work has partly begun at your request, a proportionate charge may apply for services already provided.
To cancel, please contact us at [email protected] or by telephone at +44 113 211 5037, stating your order details and intention to cancel.
If you are dissatisfied with any aspect of our service, please contact us using the details above as soon as possible. We will investigate and respond promptly, and will aim to resolve any complaint fairly and within a reasonable time.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under the law of England and Wales.
Subject to the above, Wigahi's total liability arising out of or in connection with any order shall not exceed the total amount paid by you for the service giving rise to the claim. We shall not be liable for indirect or consequential losses, including loss of income or opportunity, that were not reasonably foreseeable to both parties at the time the contract was formed.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including third-party suppliers, courier delays, or events of force majeure.
This website sets only one cookie, named gdpr_consent, which stores your cookie consent choice for a period of one year. No other cookies, tracking technologies, or analytics tools are used on this website. Advertising measurement, where applicable, runs only after you have given consent and only on the order confirmation page.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details on how your personal data is collected, used, and protected, please refer to our Privacy Policy, or contact us at [email protected]. You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe your data protection rights have been infringed.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have in your country of residence.
We may update these Terms from time to time to reflect changes in our services or legal requirements. The version published on this website at the time of your order will apply to that order. We encourage you to review these Terms periodically.
For any questions about these Terms, please contact: